A family-owned, multi-line independent adjusting and third-party administration firm serving policyholders and carriers across the Pacific Northwest and nationwide since 2005.
Multi-line experience across auto, property, contents, and heavy equipment — represented from any seat at the table, with the credentials to back it up.
We represent policyholders in first-party property claims — documenting the full scope of loss, building a defensible estimate, and negotiating a fair settlement directly with your carrier.
Named in thousands of appraisals across auto, property, contents, and heavy-equipment losses. We serve as appraiser for policyholders or carriers in appraisal-clause disputes, building market-based, well-documented valuations.
When two appraisers disagree, a neutral umpire renders the binding award. An evenly balanced caseload — roughly 50% policyholder, 50% carrier — means no structural bias toward either party, the defining quality of a sound umpire.
Full-service TPA across property & casualty and healthcare benefit administration — claims processing, eligibility management, provider networks, compliance, and reporting handled as your administrative partner.
Repeatedly retained as an expert witness in valuation, diminished-value, and loss-of-use matters — providing court testimony, depositions, and arbitration support grounded in documented methodology.
SIU and fraud investigation, skip-trace, and recorded statements — plus catastrophe deployment for high-volume residential and commercial property losses, including NFIP flood and Xactimate 28 estimating.
Claims Northwest delivers tailored TPA solutions across a wide range of claim types — from property and casualty adjusting to comprehensive healthcare benefit management — streamlining processes, ensuring compliance, and improving service quality for insurers, employers, and self-funded entities.
Full management from adjudication to fraud review and provider payments.
Real-time enrollment updates and coverage verification.
Dedicated representatives for plan participants.
Customized plan creation and ongoing support.
Contract negotiation and access to leading networks.
HIPAA and ACA adherence, guaranteed.
Clear, actionable metrics you can act on.
Risk mitigation through smart insurance pairing.
Guidance toward efficient, effective healthcare use.
Two decades of multi-line practice, an even claimant/carrier balance, and the credentials that let us serve from any seat at the table.
Lean operations and direct provider negotiation keep administrative spend down.
Industry professionals who know the regulations, lines, and complexities firsthand.
Focus on your core business while we handle the day-to-day claim work.
Responsive, plain-spoken service that builds trust with members and insureds.
Tell us what you're facing and we'll point you to the right service — or schedule a consult with John directly.